03 Oct ISO 9001

Learning objectives

The following are the learning objectives participants will achieve after attending this course:

• Describe the quality management concepts, principles, and definitions

• Explain the main ISO 9001 requirements for a Quality Management System

• Identify potential actions and approaches that organizations can use to achieve conformity to ISO 9001

• Help setting up and maintaining a Quality Management System

• Understand the business benefits

• Achieve organizational improvement

• Improve customer satisfaction

General information about ISO 9001 course

More information about ISO 9001 Foundation course

More information about ISO 9001 advanced certifications: Lead Implementer & Lead Auditor