FitSM is a free and lightweight standards family aimed at facilitating service management in IT service provision. Adopt this service management approach with FitSM training and certification in collaboration with APMG International. The #FitSM standard and associated certification scheme are maintained by the ITEMO (IT Education Management Organisation) FitSM working group. The FitSM standard was initially developed through the FedSM Project, funded by the European Commission. More information available: